Privacy Policy

Your privacy is fundamental to our mission. Learn how we protect and handle your sensitive funeral planning information.

Last updated: October 15, 2024•GDPR Compliant•CCPA Compliant

Our Privacy Commitment

At Aafterlife, we understand that funeral planning involves deeply personal and sensitive information. We are committed to protecting your privacy with the highest standards of security and transparency. Your trust is the foundation of our service.

Information We Collect

Personal Information

Name, email, phone number
Address and contact details
Family member information
Emergency contacts

Funeral Planning Data

Funeral preferences and wishes
Service provider selections
Document uploads and storage
Memorial page content

Technical Information

IP address and device information
Usage patterns and preferences
Login timestamps and sessions
Security logs and audit trails

How We Use Your Information

Service Provision

• Provide funeral planning assistance
• Connect you with service providers
• Store and organize your documents
• Enable family member collaboration

Communication

• Send important service updates
• Provide customer support
• Share relevant planning tips
• Emergency notifications

Security & Compliance

• Monitor for security threats and fraud
• Comply with legal and regulatory requirements
• Maintain audit logs for security purposes
• Improve our security measures

Security Measures

End-to-End Encryption

All data is encrypted in transit and at rest using AES-256 encryption standards

Access Controls

Multi-factor authentication and role-based access controls protect your information

Regular Audits

Third-party security audits and penetration testing ensure ongoing protection

Secure Storage

Data is stored in SOC 2 Type II compliant facilities with geographic redundancy

Data Sharing and Third Parties

We DO NOT sell your personal information

Your funeral planning data is never sold, rented, or traded to third parties for marketing purposes.

Limited Sharing Scenarios

Service Providers: Trusted partners who help us provide funeral planning services (with strict confidentiality agreements)
Legal Requirements: When required by law, court order, or to protect our rights and safety
Consent: With your explicit consent for specific purposes
Emergency Situations: To protect the health and safety of you or others

Your Privacy Rights

Under GDPR, CCPA, and other privacy laws, you have the following rights regarding your personal information:

Access your personal data and receive a copy

Correct inaccurate or incomplete information

Delete your account and associated data

Export your data in a portable format

Restrict processing of your personal data

Object to certain types of data processing

Withdraw consent for data processing

File complaints with supervisory authorities

To exercise these rights: Contact us at privacy@aafterlife.com or use the privacy controls in your account settings.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

• Active Accounts: Data retained while your account is active
• Deactivated Accounts: Data retained for 3 years for legal compliance
• Legal Documents: May be retained longer as required by law
• Security Logs: Retained for 1 year for security monitoring

Privacy Contact Information

Privacy Officer

Email: privacy@aafterlife.com
Phone: +1 (555) 123-PRIV
Response time: Within 72 hours

Data Protection Officer

Email: dpo@aafterlife.com
Phone: +1 (555) 123-DPO
Available: Mon-Fri 9AM-5PM EST

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.